Three checks

Dep Casino account verification, start to finish

Every licensed casino runs this identity and anti-money-laundering check, and Dep Casino needs up to 26 hours to finish yours.

Start verification

Licensed & AuditedLicensed by Anjouan Offshore Finance Authority (ALSI-892609). Audited by eCOGRA and iTech Labs.

Six lines

A cleared account, a faster withdrawal

Read these six lines and you know who checks you, how long it takes and where to write.

Who checks

Dep Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-892609

How long

26 hours

When it is mandatory

Before the first withdrawal

Where to ask

[email protected]

Minimum age

18+

Waiting on the check

Sharp copies beat re-submissions

Work through these four moves in order and your file rarely comes back for a second look.

Open your dashboard

Log in and open the verification section of your account, then read the short list of what is still missing before you upload anything at all.

A flat, glare-free photo

Photograph your proof of identity flat on a plain surface, with all four corners inside the frame and no glare across the text or photo.

Same name, both sides

Match the payment method name to the one on your identity document, and cover nothing on the statement except the card number's middle digits.

Will it take all day?

Expect the team to work through your file within 26 hours; keep an eye on your inbox and on the verification section for any single item they flag.

Three copies

Three documents and what each one proves

Dep Casino keeps the list short on purpose: three documents, all named before you send anything.

Proof of identity

ConfirmsYour name, face and birth date

Copy must showAll four corners, photo clear, no glare

Proof of address

ConfirmsWhere you live now

Copy must showYour name, full address, a recent date

Payment method confirmation

ConfirmsThe card or wallet in your name

Copy must showYour name, first and last digits, no full number

What prompts it

Expect the request at these four moments

Whether a pending withdrawal means trouble, and why the request lands when it does.

Before you play, after you join

Lock your date of birth and identity down at sign-up; anyone joining must be 18 or over, so proof of identity may be requested right away.

Your first payout waits

Declare it before the cash leaves: the first payout is the last checkpoint, so identity, address and payment method confirmation get checked then.

Can I raise my deposit limit?

Want to stake more each week? A higher deposit limit prompts a closer look at identity and at where the extra money comes from.

Profile and papers disagree

Spotted a difference between your profile and your papers? Straighten it out early, since small mismatches stall the check while identity and address papers are compared.

Source of funds explained

Holding licence ALSI-892609 from the Anjouan Offshore Finance Authority obliges Dep Casino to know where players' money comes from, part of routine AML work. Nothing about the request singles you out; every licensed operator answers to the same duty.

Expect one or two of these, depending on how you fund your account.

Recent bank statements
Payslips or employer letter
Tax or income records
Sale or inheritance papers
Crypto or e-wallet history

Three fixes for a returned paper

Grab a fresher bill. Address papers age quickly with the licence's record-keeping rules, so anything stale beyond the accepted window comes straight back. Pull a statement dated this month Send a utility bill from this quarter

Match the full legal name. A nickname, middle name or maiden name that differs from the account stops the match, because the paper must prove it is you. Update your profile to the full legal name Send the page showing the name change

Retake in daylight. Glare, shadow or a cropped edge hides the details a checker needs, so the photo cannot be accepted even when the paper itself is fine. Lay the paper flat in daylight Fit all four corners in frame

Withdrawal pending

Your money is holding, questions are flying

One delay worries players most: a payout frozen while the check is still running.

How long until the check on my account is finished?+

Allow up to 26 hours from the moment your last file lands in the queue. Simple identity checks often clear well before that mark, and a funds review can run to the full window. Your dashboard shows the decision without any chasing.

Will the same files be demanded a second time?+

No, once a document is accepted it stays on file and is not requested again. Only a changed name, a new address or an expired card triggers a fresh upload. Reuse the same file where the record has not moved.

What is behind the questions about where my money comes from?+

Routine licensing duty, nothing aimed at you personally. Our licence obliges us to know that stakes come from lawful income, and this review applies to players at random and to larger flows. Send a payslip or bank summary and the request is closed.

Must the check wait until I request a payout?+

No, it must be complete at the latest before your first withdrawal leaves. We may open it earlier, at registration or after your first deposit, so the payout is not delayed. Answering then keeps your later cash-out moving.

Can I send a photo of my ID straight from my phone?+

Yes, the dashboard accepts phone uploads and they are read the same as a scanned file. Lay the ID on a flat surface in daylight and fill the frame with all four corners. Blur, shadow or cropped edges are the usual reason a shot bounces back.

Who licenses this casino and what number sits on it?+

Dep Casino LLC holds licence ALSI-892609, issued by the Anjouan Offshore Finance Authority, and has traded since 2011. The company is registered as 659667 in Anjouan. Files and audits sit behind both eCOGRA and iTech Labs.

Is my passport scan protected once it reaches you?+

Yes, uploads travel over TLS 1.3 encryption and are opened only by the team handling your check. We keep them for the licence record and never pass them to advertisers. Ask the privacy team at [email protected] for a look at what we hold.